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Terms and Conditions / Policy

Welcome to, operated by Peter Pantry. Please read these Terms and Conditions carefully before using our website. By accessing or using our website, you agree to be bound by these Terms and Conditions.

Age Restriction

You must be at least 19 years old to purchase alcoholic beverages from Peter Pantry. By placing an order, you confirm that you are of legal drinking age in Ontario, Canada.

Product Information

We strive to provide accurate product descriptions, images, and prices on our website. However, we cannot guarantee that all information is completely accurate, current, or error-free. In the event of any inaccuracies, we reserve the right to correct or update the information and cancel or refuse orders placed for the affected products.

Ordering and Payment

  1. Availability: All orders are subject to product availability. In case an item becomes unavailable after you place your order, we will notify you and provide a suitable alternative or refund the amount paid.
  2. Pricing: Prices for our products are listed in Canadian dollars (CAD) and are subject to change without notice. The final price of your order will be displayed during the checkout process.
  3. As a licensed restaurant, by Ontario liquor law we are required to sell you a single food item if you purchase alcohol. If your online order does not contain any food products, such as By Peter Pantry products, a small food item surcharge of 10 cents will be applied to your order.
  4. Payment Methods: We accept credit card payments and Google Pay. By providing payment information, you authorize us to charge the specified amount for your order.

Delivery and Pickup

  1. Delivery: We offer paid delivery within Ontario, Canada. The delivery fee will be calculated based on your location and displayed during the checkout process.
  2. Pickup: Free pickup is available at our designated pickup location. You will be notified when your order is ready for pickup.
  3. Delivery/Pickup Restrictions: We only deliver or allow pickups within Ontario, Canada.

Returns and Refunds

  1. Perishable Goods: Due to the nature of our products, we do not accept returns or offer refunds for food and beverage items unless they are damaged or defective.
  2. Non-Perishable Goods: If you receive a non-perishable item that is damaged or defective, please contact us within 48 hours of delivery/pickup to request a return or refund.
  3. Refund Process: Refunds, if applicable, will be issued using the original payment method. Please allow a reasonable processing time for the refund to be completed.

Privacy Policy

At Peter Pantry, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose the information we collect from you when you use our website. By using our website, you consent to the practices outlined in this policy.

Information We Collect

  1. Personal Information: We collect personal information such as your name, email address, phone number, and payment details when you place an order.
  2. Usage Data: We may collect non-personal information about your interactions with our website, such as the pages visited, the date and time of access, and other similar data.
  3. Cookies: We use cookies to enhance your browsing experience and collect certain information about your preferences and activities on our website.

Use of Information

  1. Personalization: We use your information to process and fulfill your orders, communicate with you, and provide a personalized experience on our website.
  2. Analytics: We may analyze the usage data to improve our website, products, and services.
  3. Marketing: With your consent, we may send you promotional emails or newsletters. You can opt-out of receiving these communications at any time.

Disclosure of Information

  1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, delivering orders, and conducting business activities.
  2. Legal Compliance: We may disclose your information if required by law or in response to a valid legal request.


We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Changes to the Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

Please review these Terms and Conditions and Privacy Policy periodically. If you continue to use our website after any changes, it will signify your acceptance of the modified terms.

If you have any questions or concerns regarding our Terms and Conditions or Privacy Policy, please contact us at

Last updated: june 2023